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Transitioning to a Google Apps account

Google Apps

 

A few months ago I switched from my normal Google account (@gmail.com) to my Google Apps account (@filiwiese.com). I ran into a few snags along the way and I haven’t solved them all yet, however I thought it might be useful to share my experiences so far with my readers so you can consider what I have learned.

 

First, you will need to sign up for a Google Apps account, register your domain name (or use a domain you have already registered) and verify your domain ownership. Once you have done all of that we can move on to the next step: migrating your email.

Migrating Your Email

In order to email from your Google Apps account, you will need to activate the Gmail service in your Google Apps control panel. Once you have done this, you have two options:

  1. Start over with a clean slate, in which case you can move on to the next topic.
  2. Migrate your email from your normal Gmail account to your Google Apps Gmail account.

If you decide to migrate your email (like I did), you may want to explore one of the following two options:

  1. A popular paid option is the easiest but requires your to share your password (even if you temporarily change it) to a third party and also your emails will temporarily stored on third party servers. If privacy is your top priority (although they have a good privacy policy), then personally I would probably decide against this option.
  2. Alternatively, a free option is to do it yourself by using POP3 from one Gmail account to another.

It is important to keep in mind that both options mentioned above will take a few days to complete and your chat history is main thing that will not be transferred (unfortunately I did not find a solution for migrating the chat history). I tried both options to see if I was able to also transfer my chat history. Both options mentioned above worked absolutely fine for me.

After you migrated your emails, you can also migrate your contacts by exporting them as Google CSV from your old account and import them into your new account.

Once you have migrated your contacts you will need to invite your friends to Chat in order to use Google Chat on your Google Apps account.

That is it! You have migrated your email to your Google Apps Gmail account.

Migrating Google Calender

Just like Gmail, you will need to activate the Calendar service in your Google Apps control panel. Once you have done this, you have again two options:

  1. Share your normal Google Calendars (on your normal Google account) with your new Google Apps account. Be sure to set the permissions to “Make changes to events” to enable edit rights for your Google Apps account.
  2. First export your existing calendar events as CSV from your normal Google account, and then import these into your main calendar in your Google Apps account.

Of the two options described above, I went with the second option. Mainly because the second option has as major advantage that all your events are added into your main calendar. I found that maintaining calendar events and notification in the first option became very messy very quickly.

That is it! Let’s tackle the next service: Google Docs.

Migrating Your Documents

I love Google Docs! I don’t know why people still send around Word and Excel files (even if you make a spreadsheet, you can better share it with your friends/colleagues if it is in the cloud). Google Docs allows me to share the latest version with anyone without having to send around another file. Also, I can edit/access the documents in any modern browser and I don’t need to start up another program. I really love that too!

Of course I am using Google Docs extensively within Google (like most Googlers), and also in my private life. Allowing me to share plans for trips (in spreadsheets) with my partner or save a PDF file or writing a blog post and using the comment feature get feedback on it from friends (like this post) is extremely handy.

If you haven’t used it yet that much, I suggest you to also activate the Google Docs service in your Google Apps control panel. And start using it!

If you have been using it already, you probably want to move your files to your Google Apps account. In order to do this, also do activate the service and again you have two options:

  1. Share the documents you would like to have in your Google Apps account with your new Google Apps account. Now you should be able to see them in the Document List of your Google Apps account. In case you want to move ownership, be sure to change the sharing rights with your Google Apps account to “Is Owner”. Then you can remove the old Google account from the sharing and voila, your document has moved (including revision history) to your Google Apps account.
  2. The second option you can explore is to download all the files from your normal Google account to your computer. Once you have done that, you can upload your files into your new Google Apps account (you may need to unzip the downloaded files first).

What used to be a problem for Google Apps account (versus normal Google accounts) was the limitation of space. Until recently you only had 1GB storage space in your Google Apps account for Google Docs and you were unable to purchase more storage space (unlike the normal Google account, where you could purchase more storage space). Luckily this is not an issue anymore.

Now that we have moved over our Gmail, Calendar and Docs, lets migrate our Google Reader.

Migrating Your Feeds

I also use Google Reader extensively. It allows me to keep my inbox empty and most importantly: the content comes to me (I don’t have to search for the latest update of a favorite blog). I guess that most of the readers of this blog are also using Google Reader so here is how your migrate your feeds.

First open Google Reader in your normal Google account. Then export your subscriptions to an OPML file. Now go to your Google Reader in your Google Apps account and import the OPML file you have just exported.

Important to keep in mind: Exporting and importing the OPML file will not migrate the read/unread statuses of the feed items in your Google Reader. This means that your Google Reader on your Google Apps account will have no idea which feed items in which feed you have already read in Google Reader on your normal Google account. As such, I suggest you quickly go through your Google Reader on your normal Google account and make sure you have read everything before exporting the OPML file. Then once you import the OPML file into your Google Reader in your Google account, mark everything (all feed items) as read and you are at the state where you left off on your normal Google account. Note that there are other ways around this, but I found this to be the easiest.

Now that we have also tackled Google Reader, lets have a look at Google Bookmarks.

Migrating Your Bookmarks

Most of us will have bookmarks stored in Google Chrome, and if you have synced Chrome with your account then you don’t have to worry about losing them. However I also found it come in handy to use Google Bookmarks to store my other bookmarks (the ones I don’t want to have in my browser drop down menu). Although it is made easy to export your bookmarks from Google Bookmarks, importing bookmarks into Google Bookmarks is not that easy (to say the least).

My solution so far has been as follows:

The first step is to go to Google Bookmarks on your normal Google account and click the “Export bookmarks” link in the left hand menu. This will trigger a download of your bookmarks in a HTML file.

For the second step, activate your Google Bookmarks by accessing the website and sign in with your Google Apps account (this will activate the service for your Google Apps account unless you have limited the access to other Google products).

The third step is where it gets tricky. You now need to go to Delicious and import your Google Bookmarks HTML file into their service. This will copy all your bookmarks into Delicious. Tip: You may just want to create a new Delicious account for this purpose so you don’t mix up an already existing account with the newly imported bookmarks.

Once you have successfully imported your Google Bookmarks into your (new?) Delicious account, go for the fourth step back to your Google Bookmarks on your Google Apps account and click the “Import bookmarks” link in the left menu. This will prompt you for your Delicious login credentials and then import the Delicious bookmarks into Google Bookmarks.

That is it! Your Google Bookmarks have now been migrated to your Google Apps account. At this stage you may want to delete your (new?) Delicious account (or at least all the bookmarks) but that is up to you.

Migrating Other Services

Now that we have migrated Google Gmail, Google Calendar, Google Docs, Google Reader and Google Bookmarks from your normal Google account to your Google Apps account, I will shortly discuss some of the remaining services. Please keep in mind that you will need to access the websites of the mentioned services before you try to migrate your data, to make sure you have activated the specific services for your Google Apps account.

Google Picasa Web Albums: In order to migrate your photos in your Picasa Web Albums, log into your normal Google account and go to the Privacy and Permissions tab. Here you can choose to migrate your photos to your Google Apps account. Once you have done this you may want to also purchase additional storage space for your Google Apps account.

Google Analytics: In order to keep your Analytics history you will need to share your Google Analytics accounts (from your normal Google account) with your Google Apps account (make sure to give your Google Apps account administrator rights). Your Analytics profiles/accounts will now appear Google Analytics under your Google Apps account.

Google Profiles: Unfortunately this does not work yet for Google Apps accounts, but this may soon change so keep an eye out for this! And if you want to be on of the first people to know if this changes, please feel free to follow me on Twitter.

Important note: As long as Google Profiles does not work for Google Apps accounts you can not, I repeat, NOT use any of the recent Google+ social features launched by Google.

Google Checkout: As far as I have experienced, you will not be able to migrate your transactions history (and this article confirms this). But you will be able to use Google Checkout with your Google Apps account. So just go to Google Checkout with your Google Apps account, re-enter your credit card details and address information and you are ready to go.

Google Webmaster Tools: You can not transfer your Google Webmaster Tools data to another account, however it is possible to add your Google Apps account to your existing Google Webmaster Tools site profiles (on your normal Google account) and then revoke the access to your normal Google account. All you need to do is add your Google Apps account as an owner to each site you want to transfer.

Google App Engine: In order to use your Google App Engine applications with your Google Apps account you just need to add your Google Apps account as an owner for each application. You can do this in the permission settings in the Admin Panel. After which you can, if you so prefer, remove the access rights of your normal Google account.

YouTube: Unfortunately, if you created your YouTube account after May 2009 you will not be able to transfer your videos that easily to your Google Apps account. Your best bet then to create a new YouTube account and to download each video from your old YouTube account and re-upload it to your new YouTube account. That said, if you created your account before May 2009 you should be able to unlink your YouTube account from your normal Google account and then link it to your Google Apps account. If you are unsure, just give it a try.

Google AdWords: You can move your AdWords account to your Google Apps account by inviting your Google Apps account as another user and then terminate access to your normal Google account. However, you may just want to make a new account on your Google Apps account and use one of those coupons you get in the mail to get some free advertisement.

For migrating any Google service not discussed above I recommend you also check out the Google Apps migrations guide and the “Moving product data” articles. Although most of these instructions are meant for migrating data between conflicting accounts, but there are still some useful tips in there for migrating your data from a normal Google account to a Google Apps account.

Last but not least, I highly recommend and urge you to activate two-step verification on your Google Apps account (if you haven’t done so already). Simply because this will make your data more safe in the cloud by adding another layer of security for accessing your data!

Activating two-step verification takes only 15 minutes to set up once and if you run your business from Google Apps I personally believe you can not afford not to activate this additional security layer. Ask yourself: Can you really justify not activating this free service on your Google Apps account to protect any data related to your clients? What if someone was to guess or steal your password and this someone was also able to copy and/or delete all the confidential data related to your client from your Google Apps account (e.g. email, business plans, marketing strategies, etc.) because you did not activated this free service in time? Seriously, activate it now!

I hope you found this article useful in moving to a Google Apps account (as your primary account) from your normal Google account. Do you have additional tips? Questions? Remarks? Feedback? Please use the comment box below to let me know!

Comments

  1. I tried the YouTube process but it didn’t let me hook it up with my Google Apps account.

    I have a YouTube account from before 2009.

    I was able to link it back to my gmail address.

    weird.

  2. Hi Fili,
    Thanks for putting this article together, it is really important, especially now Google+ is available but not for Google+ accounts. You have put a lot of thought and effort into this and it is much appreciated.
    For the bookmarks, it works reasonably well with one caveat. Delicious seems to ignore any non-alphabetic tags (e.g. .NET and 3D), so they don’t end up in the alternate Gmail account. Do you know a way around this? I imagine I will go thru the pain of re-tagging again once Google+ supports Google apps accounts and I migrate back.

  3. @Barry I had a similar experience. I solved it by once I unlinked my YouTube account I opened a new browser window (e.g. Chrome Incognito) and logged into YouTube using my YouTube login and it would then ask me to which Google account I wanted to link my YouTube account. Here I used my Google Apps account and that worked.

    @Mark Sorry, no. I am unaware of this caveat from Delicious. Renaming your non-alphabetic tags seems to be the quickest and easiest (and probably most annoying) way around this problem. Thanks for sharing!

  4. @Fili, Yea, I did the same thing but it wouldn’t connect. Not sure why, I’ll try again later but now I am a bit worried that it would drop my adsense connection and unlimited upload config. Right now, I just use incognito to loggin to my gmail vs apps accounts.

  5. @Barry I am not sure about your AdSense or unlimited upload config, so you may just want to keep it as is for the time being (and maybe first ask in the forums).

    That said, you may find one of my previous tweets handy as it describes how you can have multiple profiles within Google Chrome (so you don’t need to use Chrome Incognito by default), see also https://twitter.com/#!/filiber/status/30022100240564224

  6. Curious Quentin says:

    Thanks for this very useful article, but am I the only one thinking that this whole situation is totally perverse? Why can Google not provide a simple migration feature? No doubt they would argue that Google Apps and regular Google are separate systems, but if that’s the case why can’t I be logged into both simultaneously in different browser tabs? Then I wouldn’t need to merge the accounts.

  7. Hi Curious,

    The good news is that there is a migration guide and it is possible to log into both a Google Apps account AND a normal Google account simultaneously in the same browser tabs/windows (just try “switch account”). The bad news is that the migration guide is not fully sufficient (hence my post above).

    Hope this helps,

    Fili

  8. I am doing a research on this, I want to consolidate old-account-1 to new-account-2.

    I hope I found your guide, the problem right now is that ‘client’ wants the Google Analytics to be transfered by all means…

  9. Hi Fili,
    Great article! You saved my life!
    Any updates on whether I can migrate my Google Profile and Google+ profile from my @gmail.com account to my new Google Apps account? Thanks!
    Brian

  10. Hi,

    Does the following not solve your problem?

    “In order to keep your Analytics history you will need to share your Google Analytics accounts (from your normal Google account) with your Google Apps account (make sure to give your Google Apps account administrator rights). Your Analytics profiles/accounts will now appear Google Analytics under your Google Apps account.”

    Fili

  11. Hi Brian,

    Thanks! And regarding your question: I am not sure but I know they are working on it! :)

    All the best,

    Fili

  12. Hello Fili, trying to get feed back on our new app zapmove.com we built for free that will allow users to transfer their docs from gmail to google apps docs, with a couple clicks of a button. Which includes keeping all the permissions intact.

    Its really impressive and would love to get feed back from your viewers.

    Thank you Porsha.

  13. Hey Fili,

    Just stumbled upon this post as well, man was my transition a pain as well…
    That said, I got it done over a few days – phew!

    I fully understand why there are provisionals out there that will see a company through the whole process for a little fee. For some it might just be worth the few bucks, wouldn’t you agree?

    For those interested, go here: http://deployment.googleapps.com/Home?utm_source=a_nav&utm_medium=web&utm_campaign=setup

    Then click the “Work with a pertner” tab, here: http://goo.gl/WdW0m

    Cheers,

  14. Tried transferring ownership of a document owned by my @gmail.com account to my Google apps joe@home.com account.

    Got: “Sorry, cannot transfer ownership to joe@home.com. Ownership can only be transferred to another user in the same domain as the current owner.”

  15. Are you sure you tried from your @gmail account to your @apps account? This error sounds more like that it is the other way around. Also make sure that in your Apps Control Panel you allow for owners outside the Apps domain.

  16. I really need to be convinced making the effort to move from my personal account to apps. We collaborate alot within our small business, 3 co-workers, on google, especially docs. We do not yet share calendars but fetch our mails via pop from our domain.

    Are there any benefits moving to apps that I haven’t seen yet? Googling just give me reasons using google apps for the benefits of the services I already use, of that I don’t need to be convinced.

  17. Great guide btw!!

  18. I am afraid I am not a sales person If you current situation works for your team then I would stick to it :)

  19. Thanks :)

  20. Judeline says:

    Thanks for the detailed article. I used http://www.google.com/enterprise/marketplace/viewListing?productListingId=14156+5077282021820947710 an online tool that i found at Google Marketplace. It was free for one user.

  21. Thanks for letting me know and sharing the tip for this online tool! Looks very promising.

  22. Daphne Holland says:

    I’m thinking of switching my very small non-profit to Google Apps, but we already have a domain and an email (info@nonprofit.org) through enter net. I’m still not clear on exactly how it works: Would we first have to cancel our info@nonprofit.org email with enter net to get info@nonprofit.org through Gmail? Or would Google Apps just replace the current system? And if so, would we lose everything we have in folders in the enter net email? Maybe the answer’s out there somewhere, but for some reason I haven’t been able to find it.

  23. Hello Daphne,

    If you go this way you want to have Gmail replace your other provider email solution. So what you can do is set up a Google Apps account. If you don’t change your nameservers yet then your account will be active but your emails still come in to the old provider. Then you try to move your existing emails (using POP3 or IMAP or one of the solutions provided by the market place) and you can test if you have all your emails moved over (e.g. including folder structure). Once you have done that and you are happy, then look at switching your nameservers to point to Google Apps and new email will come into Gmail. Until you do this last step the emails will continue to come into your old provider, so you can test first before making the full switch. Of course this is just one possible approach and there are more ways of doing this.

    Hope this helps :)

  24. I found another simpler way of migrating Mail using outlook and Thunderbird.If anyone is interested drop me an email.

  25. I found another simpler way of migrating Mail using outlook and Thunderbird.If anyone is interested drop me an email.

  26. I gave up. I am going back to Gmail and will move to some paid/pvt email hosting when I need it too much. Their migration is broken. I can’t get all my email, neither filters.. nor chat history or chat contacts for that matter. It was hard enough to convince my friends to add me on chat again last time I changed email they are not doing this again. :(

  27. Hello Fakeer,

    I am sorry to hear that you have so much trouble. I did still find it worth it to change but you are right that it does take time and effort to get it to a similar state.

    A paid solution may take some of the headaches away. Good luck the next time! :-)

  28. Hello Can anyone help.

    I have registered a domain, I now want to use Google apps for the email. I am trying to sign up but no mater what I put in the phone number it says ‘invalid’ I have tried +44 and lots of different combinations. I can not sign up because i can not get past the first page.

    any Help appreciated.

    Thanks